Privacy Policy - Surveys

This privacy policy outlines the way the Software Sustainability Institute collects, processes, stores and protects personal data you have provided as part of surveys the Institute runs to gain insights and improve the events, services and resources it provides. 

A hand holding a pen over a printed survey

Information you provide: how we use it and with whom we share it

The information you provide as part of a survey will be used by the Software Sustainability Institute (a collaborative project between the University of Edinburgh, the University of Manchester, the University of Oxford and the University of Southampton) to: 

  • collect feedback on our events, services and resources,

  • improve the services and resources we provide including, but not limited to, our policies, guidelines and recommendations,

  • contact you, if you have given your consent, to participate in follow-up market research,

  • contact you, if you have given your consent, to receive notifications of publications and reports related to the survey.

Any personal information collected as part of the survey will only be used for the purposes of the survey. Any data published from the survey will be anonymised. A summary report containing anonymised and/or aggregated data may be published on the Institute's website or in general-purpose open-access repositories (such as Zenodo).

We do not use profiling or automated-decision making processes.

The Institute uses external services to collect and process information you provide. We use Google Forms or LimeSurvey for surveys, and store data in Google Drive, private GitHub repositories and private repositories hosted by the individual universities depending on the sensitivity of the information. 

The Institute, through its constituent University partners, remains responsible for the information and will ensure it is kept securely.

Legal basis: consent

The Institute principally uses your information under the legal basis of consent. By submitting information to a form, you consent for your details to be used according to the purposes stated within each survey form. 

Legal basis: legitimate interest

The Institute may process your information under the legal basis of legitimate interest. This applies specifically to surveys conducted after you have been to an event or used one of our services, for the purposes of giving feedback on that event or service.

Retention of personal data

The length of time for which we hold your personal data is dependent on the purpose for which the information was supplied.

Personal contact details supplied for the purposes of registering your interest in hearing about any follow-ups from the survey or notifications of news related to the survey will be retained until you choose to unsubscribe from these notifications. Your contact details will be kept separately from your responses to the survey, and your responses to the survey will be anonymised. 

The non-personal and non-identifiable data you supply as responses to the survey questions will be kept until it is no longer required or one year after the closure of the Institute, whichever is the shorter period. If you wish to check the data we hold about you, or request its deletion, please contact us

Privacy policy changes

The Institute reserves the right to update its privacy policy periodically. We therefore encourage survey participants to check the details of privacy policy which will be linked to from the survey documentation or form. 

If you have any questions, please contact:

Neil Chue Hong, Director - Software Sustainability Institute, info@software.ac.uk.

The Software Sustainability Institute’s Privacy Policy is also supported by the University of Edinburgh's wider privacy policies and guidelines. The following pages contain information about mandatory data sharing, transfer outside the European Economic Area (EEA) and information on how to contact the University's Data Protection Officer.

View the University of Edinburgh privacy statement at: edin.ac/privacy

 

Version 1.1 - published 03 October 2019.